Warren Henry Auto Group’s Audi Gainesville and Lamborghini Broward are J.D. Power 2020 Dealers of Excellence list for the Customer Sales Experience

J.D. Power certified dealerships are among the top of their industry.

North Miami, FL (November 4th, 2020) – Warren Henry Auto Group is pleased to announce that Audi Gainesville and Lamborghini Broward have been named to the J.D. Power 2020 Dealers of Excellence program for Customer Sales Experience. This prestigious program recognizes dealerships that provide customers with an outstanding sales experience, and its goal is to distinguish those dealerships for having an exceptional customer sales experience. In addition to these locations receiving this prestigious recognition, Land Rover North Dade, Land Rover South Dade, and Warren Henry INFINITI were also named 2020 Dealers of Excellence.

Lamborghini Broward not only received the J.D. Power recognition this year but also ranked 435 out of 500 in the 2020 WardsAuto Dealer 500, being also the first time in history that a stand-alone Lamborghini dealership ranks on the list. “We are beyond excited about getting the J.D. Power 2020 Dealers of Excellence recognition as it emphasizes our commitment to our customers which stems from the value we place on our team members.” stated Leonardo Tarantino, General Manager of Lamborghini Broward.

Audi Gainesville is one of the most highly rated Audi dealers in the nation as they keep exceeding customers’ expectations with its five-star customer service. They were also awarded the Magna Society recognition, for going above and beyond the standard sales targets and their strong business performance. Our team at Audi Gainesville is also big on community outreach as they support and participate in several non-profit organizations events within the community. One of them being their annual Oktoberfest that raised over $15,000 in 2018 for the Ronald McDonald House Charities of North Central Florida. “We are honored to receive the J.D. Power Dealers of Excellence recognition! Thank you, team, for always going the extra mile!” said Thomas Brinkmann, General Manager of Audi Gainesville.

“To be receiving this prestigious award during such an unprecedented year is truly reflective of team members’ commitment to our customers. We are so proud to receive this recognition, especially for Lamborghini Broward, which is the first-ever exotic store to be awarded a J.D. Power recognition,” said Larry Zinn, Executive General Manager for Warren Henry Auto Group.

Recognizing that 72% of customers will not take purchasing action before they read reviews about the dealership, the Dealers of Excellence program was created by J.D. Power to highlight dealerships that provide an outstanding sales experience, and to distinguish those dealerships as having an exceptional customer sales experience when purchasing a vehicle.

J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. A pioneer in the use of big data, artificial intelligence (AI), and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. J.D. Power is headquartered in Troy, Mich., and has offices in North America, Europe, and Asia Pacific.

Warren Henry Auto Group

Warren Henry Auto Group, founded in 1976, is one of the most long-standing automotive dealerships in Florida. Their reputation, based on quality, community support, and appreciation towards their employees. Warren Henry Auto Group carries a variety of vehicle brands such as Jaguar, Land Rover, INFINITI, Audi, Lamborghini, Bugatti, Koenigsegg, Toyota, Ford, Chrysler, Dodge, Jeep, and RAM.

Source: Warren Henry Auto Group