LAND ROVER NORTH DADE, LAND ROVER SOUTH, LAMBORGHINI BROWARD, AND LINCOLN NORTH MIAMI CERTIFIED AS A JD POWER 2026 U.S. DEALER OF EXCELLENCE

April 13th, 2026 by

2026 JDPOWER EXCELLENCE AWARD BANNER

 

(North Miami, FL) April 2026 — Demonstrating its commitment to exceeding customer expectations, Land Rover North Dade, Land Rover South, Lamborghini Broward, and Lincoln North Miami has been certified in the JD Power 2026 Dealer of Excellence ProgramSM, which recognizes a select number of vehicle dealerships throughout the United States that provide exceptional customer service.

 

“This certification sets us apart, especially coming from such an authority as JD Power,” said Larry Zinn, Executive General Manager at Warren Henry Auto Group. “In one way or another, everyone in this dealership contributes to making our customers happy, and every member of our team shares in this achievement.”

 

Known for its “Voice of the Customer” research for more than 50 years, JD Power and, subsequently, its Dealer of Excellence Program help consumers identify leading retailers that will go the extra mile.

 

According to JD Power, buying a vehicle is a significant financial transaction and can be stressful because there’s so much information to digest. The Dealer of Excellence Program assists auto buyers who are looking for an exceptional dealership where they can confidently buy a vehicle. Certified dealers also benefit by leveraging the JD Power brand and promoting their dealership’s commitment to an outstanding customer purchase experience.

Dealer of Excellence is an exclusive program and not all dealerships can qualify. Those that do must pass a three-step process:

 

As the first qualification criterion, JD Power limits the percentage of eligible dealerships by nameplate based on each brand’s performance in the most recent JD Power U.S. Sales Satisfaction Index (SSI) StudySM. Thus, proportionally more dealerships from top-performing brands can become a JD Power Dealer of Excellence.

 

Second, dealerships must rank among their brand’s top performers in key customer satisfaction areas consistent with measurements found in the SSI Study.

 

Finally, qualifying dealers must pass an audit to show they meet or exceed JD Power sales best practices. Those best practices include, but are not limited to, listing vehicle inventory and pricing on the dealership website; negotiating in an efficient and transparent manner; offering a fair trade-in value; and presenting a clear and easy-to-understand menu of finance and insurance products.

 

JD Power 2026 Dealer of Excellence ProgramSM recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit jdpower.com/us-doe.

 

 

Established in 1976, Warren Henry Auto Group is one of Florida’s longest-standing private, family-owned dealership groups. The company includes over 400 employees, six retail locations, and 16 luxury and premium brands, including Jaguar, Land Rover, Lamborghini, Bugatti, Koenigsegg, Toyota, Ford, Lincoln, Chrysler, Dodge, Jeep, RAM, GMC, Cadillac, Chevrolet, and Kia.

Guided by its founding values, WHAG is dedicated to delivering exceptional customer service, cultivating a high-quality work environment, and supporting local communities. The company has received numerous accolades, including recognition as a “Best Dealership to Work For” by Automotive News, Dealer of Excellence honors from J.D. Power, and inclusion in the South Florida Business Journal Philanthropy List. Headquarters at 2300 NE 151st Street in North Miami, WHAG continues to set the standard for excellence in the automotive industry. For more information, call (305) 690-6006 or visit www.warrenhenryauto.com.

 

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Jasmin Soler
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