LAND ROVER NORTH DADE, LAND ROVER SOUTH DADE, WARREN HENRY INFINITI, AUDI GAINESVILLE, AND LAMBORGHINI BROWARD CERTIFIED AS A J.D. POWER 2024 U.S. DEALER OF EXCELLENCE

(North Miami, FL) 27^th of November 2024 — Demonstrating its commitment to exceeding customer expectations, Land Rover North Dade, Land Rover South Dade, Warren Henry INFINITI, Audi Gainesville, and Lamborghini Broward has been certified in the J.D. Power 2024 Dealer of Excellence Program,^SM which recognizes a select number of vehicle dealerships throughout the United States that provide exceptional customer service.

“This certification sets us apart, especially coming from such an authority as J.D. Power,” said Larry Zinn, Executive General Manager at Warren Henry Auto Group. “In one way or another, everyone in this dealership contributes to making our customers happy, and every member of our team shares in this achievement.”

Known for its “Voice of the Customer” research for more than 50 years, J.D. Power and, subsequently, its Dealer of Excellence Program help consumers identify leading retailers that will go the extra mile.

According to J.D. Power, buying a vehicle is a significant financial transaction and can be stressful because there’s so much information to digest. The Dealer of Excellence Program assists auto buyers who are looking for an exceptional dealership where they can confidently buy a vehicle. Certified dealers also benefit by leveraging the J.D. Power brand and promoting their dealership’s commitment to an outstanding customer purchase experience.

Dealer of Excellence is an exclusive program and not all dealerships can qualify. Those that do must pass a three-step process:

As the first qualification criterion, J.D. Power limits the percentage of eligible dealerships by nameplate based on each brand’s performance in the most recent J.D. Power U.S. Sales Satisfaction Index (SSI) Study.^SM Thus, proportionally more dealerships from top-performing brands can become a J.D. Power Dealer of Excellence.

Second, dealerships must rank among their brand’s top performers in key customer satisfaction areas consistent with measurements found in the SSI Study.

Finally, qualifying dealers must pass an audit to show they meet or exceed J.D. Power sales best practices. Those best practices include, but are not limited to, listing vehicle inventory and pricing on the dealership website; negotiating in an efficient and transparent manner; offering a fair trade-in value; and presenting a clear and easy-to-understand menu of finance and insurance products.

J.D. Power 2024 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit jdpower.com/us-doe

About Warren Henry Auto Group
Established in 1976, Warren Henry Auto Group is one of the longest-standing, private, family-owned dealership groups in Florida. The company comprises of over 500 employees, 7 different retail locations, and 24 luxury and premium brands including Jaguar, Land Rover, INFINITI, Audi, Lamborghini, Bugatti, Hennessey, Koenigsegg, Toyota, Ford, Lincoln, Buick, GMC, Chevrolet, Nissan, Cadillac, Chrysler, Dodge, Jeep, RAM, Icon, Vespa, and Vinfast.

Grounded in its original core values and vision, the company prides itself on providing exceptional customer service, creating a superior work environment for its employees, and supporting local causes in the communities it serves. Warren Henry Auto Group has received numerous awards and accolades including being named Best Dealership to Work for by Automotive News, honored by J.D. Power for Dealer of Excellence, and recognized by the South Florida Business Journal Philanthropy List. The company’s headquarters is located at 2300 NE 151st Street in North Miami. For more information, call (305) 690-6006 or visit www.warrenhenryauto.com.

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Media Relations Contact

Warren Henry Auto Group
Jasmin Soler
Communications Coordinator
[email protected]
786-594-5023